float_on_alright | Obsessionsssss (Reply)

I promised myself ten minutes of uninterrupted writing time tonight and also that I’d be heading to sleep at midnight. I’ve got about 20 minutes before midnight as of starting writing this so I really need to get my shit together in both of those regards. The annoying thing right now is that I’m hungry. Like of course I’m hungry. It’s annoying. I’ve had more than enough food today including some junk I really should’ve skipped for something else, but there you go.

I need to remember to mark my mileage to and from my diversity seminar thing today on the mileage report. I haven’t had to do one of those in a while and I’m concerned I’ll forget considering all the other things I have going on this week. I’m supposed to be posting the Teen blog post by Thursday, but I’m not even sure what I want to write about yet. I also need to look into why my last blog post didn’t post the way it should and instead just stayed in some weird queue limbo. But that means putting in an IT ticket and that’s so freaking frustrating. I can’t even begin to say how dumb that whole system is and I swear it only recognizes me half the time. I’m constantly having to call them because it doesn’t recognize me or my password or some other dumb thing.

I know how that sounds. I worked in customer support for a tech company and the customer service I’ve been doing has featured light tech support in some form or fashion for quite a few years. I am not unaware of how it sounds like, “sureeeee you didn’t forget your password to that site,” and “of course you did all the appropriate ‘reset password steps’ before you called someone about it.” I KNOW. I know when I go to help people on the computer because they can’t log into their email or some other site it’s a User Error 99.9% of the time.

Most technical issues are absolutely an issue with the user. I really, really know. I had someone tell me that they wanted to call Bill Gates because it was absolutely ridiculous that she could never sign into her Gmail account. Like… Where do people even get this shit?

So yes, I know you’re probably sitting there thinking, “okay Kate, but is it really the technical support site that’s the issue?” And I am here to tell you, YES IT FUCKING IS. I’m not the only person who has issues with it for one, and for two I’ve been able to navigate submitting IT tickets with several different company systems with absolutely no issues FOR AT LEAST SEVEN YEARS OKAY?

The maintenance system is run on the same platform and it too is a Piece of Utter Shit. I cannot describe how much I dread when I have to submit any kind of a ticket. I honestly want to injure someone every time I have to even think about fighting with those sites.

Which means, of course, that I’ve been putting off dealing with the “blogs not posting” issue for like two weeks until it’s a) the last minute and b) I have 8,043 things I need to do and be ready for at the same time.

I’ve mostly got tomorrow figured out, though I’m totally nervous because that’s who I am as a person, I guess. I have a little bit done towards Thursday, but that’s another matter.

Alright, I’ve given myself the writing time I promised and it might be a shame that I haven’t done something more productive than rant about my to-do list and my neurotic nature, but at least I’ve done it.